Quality Assurance Manager Role

Urgent
Application ends: May 18, 2026
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Job Description

About the client:

Hiring Inclusive’s Client is a Canadian-owned healthcare company. The vision is to be a premium manufacturer in the healthcare industry in Canada. They envision producinga wide range of innovative and quality healthcare products, supported by an engaged andprofessional team. Our mission is to provide quality “made in Canada solutions” to the healthcare industry. They strive to manufacture high quality products in Canada, at reasonable prices, to help our customers create stronger, more agile supply chains and to support a thriving, self-reliant, and innovative healthcare industry.
With their business growing, they are hiring a Quality Assurance Manager

Job Types: Full-time, Permanent
Location:  Markham

Responsibilities:

  • Lead Quality team to establish and maintain the quality management system.
  • Develop and implement Standard Operating Procedures (SOPs).
  • Obtain and maintain regulatory licenses (MDEL, NHP, etc)
  • Direct and develop QA strategies, discipline, and framework.
  • Monitor all QA activities, test results, defects, root cause analysis, and identify areas of
  • improvement and steps required to improve process.
  • Guide QC to perform raw materials, in process and final inspections and define appropriate
  • inspection and acceptance criteria.
  • Complete internal and external quality/regulatory audits.
  • Maintain an accurate and complete documentation system.
  • Ensure the health and safety and reinstate safe work practices and processes.
  • Effectively manage workforce including training, coaching and discipline.
  • Responsible for department budgeting and forecasting.
  • Develop and manage departmental goals in support of company objectives.
  • Ensure company policies and procedures are always followed.
  • Other duties as required.

Requirements:

  • Bachelor degree or above
  • ISO 13485 certificate
  • Experience in Quality system, SOPs and regulations
  • Experience in a fast paced manufacturing environment and natural health products
  • High energy, self-motivated, and attention to detail
  • Well-organized, multi-task oriented and efficient
  • Effective communication skills
  • Willingness to learn
  • Works well independently and as part of a team